Issyx Labs · IA para empresas y personas

Technology that drives
business. AI that transforms
lives.

Automation, digitalization and artificial intelligence designed to solve real problems and generate measurable results.

Comprehensive solutions combining materials management, process standardization and artificial intelligence to drive your business and improve your customers' experience.

Book free consultation → Message us on WhatsApp
No commitmentResponse within 24hSpain, Mexico and USA
Flagship product
★ Sofia · AI Virtual Receptionist

Your WhatsApp receptionist,
available 24 hours a day.

Sofia is the flagship product of Issyx Labs. An AI-powered virtual receptionist that responds to messages, manages appointments and attends to your clients on WhatsApp automatically.

  • Answers frequently asked questions immediately and naturally
  • Manages appointments and bookings directly in your calendar
  • Sends automatic reminders to reduce no-shows
  • Captures leads and records them in your database
  • Real-time KPIs: conversations, appointments, satisfaction
  • For clinics, law firms, offices, beauty centers and more
  • Responds in any language
Schedule your Sofia demo → Ask about Sofia
Sofia – Recepcionista virtual IA de Issyx Labs
Sofia · Issyx Labs
Recepcionista virtual impulsada por IA

Real conversation · Sofia manages the appointment without human intervention

How it works

Activated in 48 hours,
running forever.

1
Your client writes

The client sends a WhatsApp to your business number just as they normally would.

2
Sofia responds

The AI understands the context, responds naturally and manages the conversation.

3
Appointment confirmed

The appointment is recorded in your calendar with an automatic reminder. You do nothing.

Business services

Everything your business
needs to scale.

From process standardization to AI-powered automation.

Centro de Manejo AI — Issyx Labs
🤖
Automation & AI

We eliminate repetitive tasks, reduce errors and give you real-time information. Forecasting, dashboards, bots, automatic reports.

📋
Process standardization

We document processes, define roles, create flow maps and KPIs. The foundation for automating, delegating and scaling.

📊
Intelligent dashboards

We connect your data and create self-updating dashboards. Decisions based on real data, not intuition.

🏪
Micro-businesses and local companies

Simple and accessible solutions: WhatsApp bots, inventory control, mini dashboards. AI is for you too.

🔗
ERP / MRP Integration

+20 years with SAP, Oracle, INFOR. We integrate your systems and make your data flow where you need it.

📈
Operational consulting

We analyze bottlenecks, design improvements and support implementation. Lean, Six Sigma applied to your business.

Intelligent dashboards

Your business at a glance.
In real time.

KPI dashboards connected to your real data, automatically updated. Accessible from any device.

Scheduled appointments, daily messages, resolved tickets
Top requests and opportunities detected by AI
Automatic update — no manual work
Customized with your industry KPIs
I want my dashboard → Inquire
KPIs Dashboard Issyx Labs en iPad
What our clients say

Real results.
Real businesses.

★★★★★
"

We implemented Sofia and in the first month reduced missed calls by 40%. Patients confirm appointments on their own via WhatsApp and the team focuses on what matters.

MC
Marta C.
Director · Santa Ana Dental Clinic, Madrid
★★★★★
"

In two months we had procedures, KPIs and a dashboard that lets me see the business at a glance. I finally have real control over my operations.

JR
Javier R.
Manager · Regional Distributor, Guadalajara
★★★★★
"

I thought AI was only for large companies. They set up a bot for my physiotherapy center in less than a week. No-shows dropped by half.

LA
Laura A.
Physiotherapist · FisioVital Center, Barcelona
★★★★★
"

Processing documents that used to take hours now takes minutes. Issyx Labs understood our needs from day one.

PS
Pedro S.
Partner · Serrano Pardo Management, Madrid
★★★★★
"

Guillermo translates complex problems into simple solutions. Our team saves 15 hours a week on manual tasks. One of the best investments we've made.

AE
Ana E.
CEO · Echeverria-Farriols Law Firm, Madrid
★★★★★
"

Sofia does the receptionist work and sends me a daily appointment summary. Incredible what can be achieved with well-applied technology.

RM
Rosa M.
Owner · Rosalinda Beauty Center, Valencia
AI for individuals

AI is also
for your life.

Artificial intelligence is not just for businesses. It can also help you live with more clarity, purpose and peace of mind.

🧠
Personal assistant

Organize your day, plan your week, manage priorities. A tool that adapts to your lifestyle and frees up mental space.
🌿
Wellbeing and clarity

Guided reflection, wellness routines and intelligent analysis to live with more calm, balance and purpose.
⚡
Real productivity

Intelligent systems to organize tasks, automate repetitive work and move toward what matters. More with less effort.
About Issyx Labs

Operational experience.
Modern technology.

Issyx Labs combines more than 20 years of experience in supply chain, operations, ERP and continuous improvement with the best of current AI.

Founded by Guillermo Bistrán — a mechanical-electrical engineer with experience at Eaton, Flextronics and Jabil — Issyx Labs was born with a clear purpose: to make technology accessible, human and useful for any business or person.

"Technology that improves businesses. Technology that improves lives."
International presence
Estados Unidos
🇺🇸 Estados Unidos
Miami · North America Hub
México
🇲🇽 México
Guadalajara · LATAM Hub
España
🇪🇸 España
Madrid · Main Hub
Start today

Your Sofia ready in 48h.
Your business, transformed.

Book a free consultation and discover how Issyx Labs can improve your business with accessible AI and real results.

Book free consultation → Message on WhatsApp

No commitment · Respuesta garantizada en menos de 24h

🍪 Cookies and privacy

We use essential cookies. We don't sell data. View policy.

Privacy y Security
Issyx Labs · Data protection
Privacy Policy
Last updated: June 2025 GDPR · LOPD-GDD
Resumen: Issyx Labs recoge solo los data necesarios para prestarte el servicio. No vendemos data. Puedes ejercer tus rights escribiendo a soporte@issyxlabs.com.

1 Data controller

2 Data we collect

Data itemPurposeLegal basis
Name and emailIdentification, communicationsContract / consent
Phone / WhatsAppSupport comercial y soporteConsentimiento expreso
Data de empresaPersonalization del servicioContrato
Mensajes WhatsApp (clientes Sofia)Delivery del servicio IAContrato con cliente empresa
Data de browsingAnalytics, mejora de la webConsentimiento / interest legitimate

3 Sub-processors

We do not sell data. We only share it with:

  • Meta / WhatsApp Business API — Sofia service
  • Google Workspace, Calendar, Sheets — almacenamiento y citas
  • Make.com — automation de flujos
  • OpenAI / Anthropic — procesamiento de lenguaje natural
  • Looker Studio — dashboards KPIs
Todos los proveedores tienen DPA firmado y cumplen RGPD.

4 Retention periods

  • Active clients: duration of the contract + 5 years
  • Leads / contacts: maximum 2 years without activity
  • Conversaciones WhatsApp: 90 days activos, luego anonimizados
  • Billing: 6 years (tax obligation)
Contact
soporte@issyxlabs.com

We respond within 72 business hours

Cookie Policy
Last updated: June 2025

1 Cookies we use

CookieTypeDurationPurpose
il_cookie_consentEssential12 monthsRemember consent
il_sessionEssentialSessionSession activa
_ga, _gidAnalytics2 years / 24hGoogle Analytics — statistics anonymous
_fbpMarketing3 mesesMeta Pixel — solo con consentimiento

2 Gestionar cookies

Security de los data
Technical and organizational measures
Commitment: We apply appropriate risk measures to protect your data from unauthorized access or accidental loss.

1 Technical measures

  • Encryption in transit: TLS 1.2+ (HTTPS enforced)
  • Encryption at rest: AES-256 in Google Workspace and Make.com
  • Authentication de dos factores (2FA) en todos los accesos admin
  • Segmentation de data por cliente (client_id unique)
  • API Keys en variables de entorno cifradas, nunca en code
  • Backups automatic diarios con retention de 30 days

2 Provideres certificados

ProviderCertification
Google WorkspaceISO 27001 · SOC 2 Type II
Make.comISO 27001 · SOC 2 · GDPR DPA
OpenAISOC 2 Type II · API DPA
Meta Business APIWhatsApp Business Policy

3 Incident notification

  • Notification to the AEPD within 72 hours of a breach
  • Notification to affected parties when el riesgo sea alto
  • Documentation del incidente y medidas correctoras
Report vulnerability
soporte@issyxlabs.com

We respond within 48 business hours

Your rights
GDPR Rights — Write to soporte@issyxlabs.com · We respond within 30 days
Puedes ejercer cualquiera de estos rights de forma gratuita.
RightDescription
AccessKnow what data we hold about you and for what purpose.
RectificationCorrect data inexactos o incompletos.
ErasureSolicitar la deletion cuando ya no sean necesarios.
ObjectionOponerte al processing para fines de marketing.
RestrictionSuspender el processing mientras se resuelve una claim.
PortabilidadRecibir tus data en formato estructurado (JSON, CSV).
Retirar consentimientoEn cualquier momento, sin afectar al processing previo.
Spanish Data Protection Agency
www.aepd.es

C/ Jorge Juan, 6 · 28001 Madrid